Frequently asked questions

A Grubhub for Business account gives companies access to our single, centralized platform to manage all employee food needs.

From catering and group orders to individual meal credits, employees can order wherever they work. Admins manage budgets and policies, while access to 400k+ restaurants satisfies every employee craving.

With consolidated billing and detailed spend reporting, businesses gain better cost control and a simpler way to manage employee dining.

A line of credit is a company-funded balance that allows employees to order meals anywhere work takes them, while you stay in control of budgets, spending limits, and other company policies.

Because orders are paid directly by the company, expense reports and reimbursements are eliminated—simplifying and streamlining mealtime management.

Signing up for a Grubhub for Business account is completely free. There are no setup fees or monthly charges—you only pay for the meals your employees actually order.

A Grubhub for Business account gives organizations access to a single platform that streamlines mealtime management, provides flexible ways to order, and helps maintain control over budgets, spend, and policies.

Yes. A Grubhub for Business account supports delivery to multiple addresses. Orders are delivered to the address selected at checkout—whether that’s an office, home, or travel location—making it easy to support distributed teams.

A Grubhub for Business account helps companies operate more efficiently in three key ways:

1. Saving money: Budget controls, pay-only-for-what’s-ordered pricing, and built-in tools help reduce unnecessary spend. More than 4 out of 5 surveyed customers report annual food cost savings.¹

2. Improving employee satisfaction: Giving employees choice and flexibility in how and where they eat helps create a better employee experience. Nearly 3 out 4 companies surveyed reporting higher employee satisfaction after implementing Grubhub.²

3. Reducing administrative work: Clients report significant time sacinfs across budgeting, ordering, vendor management, and payments. Most surveyed customers save at least 36 hours per year with consolidated billing, streamlined ordering, and simplified program management.³

¹ 83% of survey respondents say they save money on annual food costs. Individual results may vary; savings are not guaranteed.
² Based on a survey of Grubhub for Business clients, with 75% of respondents reporting improved employee satisfaction and others noting gains in attendance and retention. Individual results may vary; improvements are not guaranteed.
³ Based on customer-reported monthly time savings. Annual hours are calculated using midpoint estimates for each response range; actual savings may vary.

A corporate meal program is an employer-sponsored dining solution that provides employees with meals or meal credits for workdays, meetings, travel, and rewards.

Corporate meal programs help companies support employee satisfaction, streamline operations, and manage food costs more effectively.

Programs often include daily meals, team lunches, event catering, and travel food needs. Companies typically set spending limits and approved meal types aimed to help create cost efficiencies.

With Grubhub for Business, you can customize your corporate meal program to fit your team’s unique needs. No matter how you order—group orders, individual orders, or catering—you only pay for what’s actually ordered.

Providing meals to employees can boost satisfaction, motivation, and engagement—many organizations see this positive shift with Grubhub for Business.

In a client survey, 75% reported higher employee satisfaction, with many also noting an increase in in-office attendance and improved retention.*

*Based on a survey of Grubhub for Business clients, with 75% of respondents reporting improved employee satisfaction and others noting gains in attendance and retention. Individual results may vary; improvements are not guaranteed.

With Grubhub for Business, companies can provide meals to employees wherever they are, using a range of in-office and remote solutions. For in-office teams, admins can organize catering or group orders. Both in-office and remote employees can also use their line of credit to order meals individually from local restaurants. No matter where your team is located, Grubhub makes it easy to feed all your employees in one convenient platform.

Businesses can manage corporate dining at scale by centralizing all employee food needs on a single platform like Grubhub for Business. With customizable budget controls, real-time policy management, item and merchant restrictions, and consolidated invoicing, a single administrator can efficiently manage meals for teams across multiple locations.

Companies can promote wellness by offering nutritious, balanced meal options that support employee health and well-being. A corporate meal program allows employees to choose meals that fit their dietary preferences and needs, whether in-office, remote, or on the go.

With Grubhub for Business, organizations can provide access to a wide variety of restaurants and healthy options, making it easy for employees to enjoy wholesome meals.

If your organization qualifies for tax‑exempt status, Grubhub for Business will automatically remove tax from all orders. After signing up for a business account and uploading your tax-exempt certificates, taxes will be automatically removed from every order—saving you time and money.

This built‑in solution helps simplify ordering for tax‑exempt organizations like nonprofits, educational institutions, and government entities by centralizing certificate management and ensuring every order is tax‑free.

Yes, Grubhub for Business offers streamlined invoicing.

Instead of handling individual receipts or reimbursements, you’ll receive consolidated invoices that summarize charges across ordering types, making it easier to reconcile expenses, track spending, and manage budgets all in one place.

Yes. Grubhub for Business allows companies to set customizable budgets, spending limits, and policies for employees’ meal orders. Admins can define per-person allowances, approve eligible restaurants or items, and restrict when employees can order. This level of control helps businesses manage food costs efficiently while still giving employees flexibility.

Admins can easily manage users and permissions in the Grubhub for Business admin portal. They can manually set individual permissions or set them in bulk via a CSV file.

From there, admins can invite or remove users, assign roles (such as admin or employee), set ordering permissions, and control spending limits to ensure compliance with company policies.

Absolutely. With a Grubhub for Business account, you can create unique groups by team, department, location, or any other specific subgroup. From there, unique meal programs can be extended to individuals, groups, or across multiple groups. Admins can set budgets, meal eligibility, schedules, and ordering rules for each team or group to align with their needs.

A Grubhub for Business account supports scheduled orders, making it easy to plan meals in advance. Individual and group orders can be made up to seven days in advance, while catering orders can be placed up to 14 days prior to delivery.

Automated recurring orders are not currently offered to help prevent accidental purchases, but past orders can be saved as favorites for quick reordering. If recurring orders are required, our team can help manage them.

All delivery orders are fulfilled by Grubhub drivers. These drivers focus on providing reliable, timely, and high-quality service. Whether it’s individual meals, group orders, or catering, Grubhub drivers manage each delivery with care, ensuring a seamless dining experience for your team.

Visit our Get started page to open an account. From there, you can choose between two distinct account types depending on your company’s needs.

Enterprise accounts offer a more robust, customized experience, while self-service accounts let you start building your meal program with no wait time. Both account types let you set and manage spending limits, centralize ordering and billing in one platform, pay only for what employees actually order, and offer flexible meal options from 400k+ merchants.

Grubhub for Business offers two types of accounts: Enterprise and self-service accounts. While both are free to sign up for, the features of each vary.

Enterprise accounts are designed for larger teams with more complex dining programs. In addition to all self-service features, enterprise accounts offer more ways to order (including scheduled team orders and catering), detailed reporting with expense codes, and robust support from a dedicated customer success manager. Additional benefits of enterprise accounts include on-site support as needed and an initial walk-through to help get your customized program up and running.

Self-service accounts are quick to set up and ideal for smaller teams or those with basic needs. Employees can start ordering right away using individual meal credits or group orders, making it easy to manage team meals with minimal setup.

Grubhub for Business offers two types of accounts to fit different business needs.

Enterprise is designed for larger teams or complex programs, offering advanced features like scheduled team orders, catering, detailed reporting, and dedicated support. Self-service is quick to set up and ideal for smaller teams, letting employees start ordering immediately with meal credits or group orders.

Both account types are free to set up, only paying as you order. Visit the Get started page to see a side-by-side comparison of features and find the best option for your team.

Charges are consolidated and billed directly to the company using a centralized payment method. Grubhub accepts a variety of payment methods, including ACH, check, wire transfer, and credit card.

Centralized payment eliminates the need for employee reimbursements and simplifies expense tracking and accounting. You are charged only for credit that is redeemed within its defined parameters. Unused credits incur no costs, and any spending beyond the set budget is charged to the individual’s credit card—not the business.

No. You only pay for the food employees actually order. This not only protects your budget but also reduces food waste.

Yes. Admins can set rules for when employees can use their lines of credit, including particular days or times. These controls help businesses manage budgets, ensure compliance with company policies, and provide a structured yet flexible meal program for employees, whether they’re in the office, remote, or traveling.

Our accounts provide detailed reporting and analytics, including spend by location, department, or time period. These insights help companies track usage, manage budgets, and understand ordering trends across the organization. Self-serve invoicing reporting is also available to download as detailed PDF and CSV files. We offer the ability to track expense codes and expense comments, and to pull detailed order receipts.

Yes, Grubhub for Business customers have access to dedicated support, including onboarding assistance, 24/7 order support through our care team, and a dedicated client success management team to help manage programs, troubleshoot issues, and improve experience.

Account users can contact our dedicated care team at 844-478-2249 or [email protected].

Yes, businesses can set different budgets and spending rules for each office or location. Admins can tailor meal programs to meet the needs of specific teams, regions, or events, ensuring employees have access to meals while keeping costs under control across the organization.

Businesses typically need a valid business entity, a company payment method, and an admin to manage the account. Additional requirements may vary based on company size and program setup.

Grubhub for Business accounts are available in all areas where Grubhub operates, covering thousands of cities across all 50 states in the US. Restaurant options vary by location.

Yes. Account admins can restrict when employee meal budgets can be used, narrowing it to specific days of the week or time frames.

No, there is no limit on the number of users who can be added to an account, making it scalable for companies of all sizes—from small teams to large enterprises.

Grubhub+ is a membership perk that gives your team extra benefits when ordering food—whether they’re using company meal perks or ordering on their own. With Grubhub+, employees can enjoy unlimited $0 delivery fees on eligible orders, 5% credit back on pickup orders, lower service fees, and exclusive offers and discounts at local restaurants and stores.

A Grubhub for Business account helps businesses save money, delight employees, and reduce administrative work—all in one platform. Flexible budget controls keep costs in check, and businesses only pay for what employees actually order.

Consolidated billing and streamlined ordering make managing food programs simple and efficient, making it easier to provide meals that everyone will enjoy.

Seamless and Grubhub are both part of the same parent company, Grubhub Inc. Both food-ordering apps use the same delivery network and technology. Though both are available in all 50 states, Seamless has a stronger presence in New York City, while Grubhub is more widely used across the rest of the country.

New Grubhub for Business accounts are typically opened through Grubhub, but if an account is set up on Seamless, the experience and functionality are identical.

You’ll enjoy access to the same restaurant network, menus, and pricing*—plus the same features and delivery services. The only difference is the branding.

*Promotions may vary by app. Grubhub’s “No Fees on $50+ Orders” promotion is not available on Seamless.